• A $100 credit card hold is put on reservations until the tour completes without damage.
• Check in time is 15 minutes before the start of your tour. Please do not be late. Refunds will not be issued if you are late.
• Matching credit card and ID are required at check in.

• Sunscreen
• Sunglasses
• Change of clothes and towels (If raining)
• Camera
• Closed Toed Shoes
• Light cover-up
• Bug spray
• Cash or credit card for gratuity

• Participants must weigh between 40 lbs – 275 lbs. All participants will be weighed in, fully clothed, during the check-in process before each tour. Those unable to meet the requirement will not be permitted to participate and will not be offered a refund or rescheduled.
• Minimum age: 6 years old. Minimum age to drive ATV: 18 years old with Driver’s License. Participants under 18 will either be a passenger on an ATV with a driver guide or ride an electric mountain bike.
• Minimum Height for Adventure Tower: Participants must be 4’6″ to independently navigate the course. Those shorter than 4’6″ (and at least 6 years old) are still encouraged to participate but will require an adult participant to lead them through the course or hire one of our guides to help perform safety tasks. Adult participants can assist a maximum of 2 guests under 4’6″. Guides can be hired in the check-out process as an add-on option.
• We do not recommend participation with preexisting injuries, back, neck, or heart issues. Please consult your doctor if you are unsure whether this activity is suitable for you.

• We will not be held responsible for any lost or damaged belongings. Please store any and all unneeded items in lockers provided during check-in.
• No participant on the tour is permitted to use any other gear (helmet, harness, trolley, etc.) beside that which is provided by Coral Crater.
  -This is an outdoor adventure activity and operates in all weather conditions.
• Securable, close-toed shoes are required. Athletic shoes are recommended. (We do offer a limited number of shoes to rent)
• Order of activities may vary.

Cancellation:

• Bookings canceled with 24 or hours or more notice are refunded in full.
• Bookings canceled with less than 24 hours notice are fully charged. This applies to all bookings including those made within 24 hours of the activity.
• No-shows and late arrivals are non-refundable.
• Those who back out of the activity or make last minute decisions to not participate are not eligible for a refund.
• Tours proceed rain or shine except when conditions are hazardous, in which case bookings will be rescheduled.
• We regret we cannot make exceptions for personal emergencies or illness. For this reason we urge our guests to purchase Trip Protection when making reservations.
• If you purchase Trip Protection you will be able to get a full refund minus the cost of the trip protection and taxes/fees.